Unused products may be returned or exchanged within 30 days of the order date* on your invoice, as long as the packaging and/or hang-tags are still intact.
An item may be returned if it is sent back:
● with original tags and packaging intact
● free of stains, odors, animal hair, and damage
*Final Sale items cannot be refunded for change of mind.
SPECIAL RETURN POLICY On Thermals/Holiday: Because our Thermal/Holiday Collection are limited-edition seasonal collections, items can only be exchanged for other items within their respective collection (Thermals can only be exchanged for other Thermals, and Holiday items can only be exchanged for other Holiday items). Items must be brand new, unworn, and with all tags and labels attached, and must be sent back within 14 business days of purchase. Returned merchandise from these collections will only be issued a merchandise credit, less a 25% restocking fee. No refunds will be issued on Thermals or Holiday items.
For more details, please see our Refund Policy.